Privacy Policy

PURPOSE

This document serves as the Privacy Policy of Sooper Buy Real Estate FZE LLC referred as (the “Company” or “our” or “we” or “us” or “Sooper Buy Real Estate” or “Sooper Buy”), herein detailing the collection and management of personal information from a registered user or other visitor referred as (“you” or “your”), and what we will and will not do with it. It explicates the protocols for the collection, utilization, disclosure and safeguarding of personal information under the stipulations of the Law. 

SCOPE

The scope of this Privacy Policy encompasses all personal information processed during the business operations of the Company, including but not limited to interactions on the Company’s website, mobile applications and other digital or physical engagements as listed below

  • Users of Our websites: https://sooperbuyrealestate.ae/ and its sub-domains (“Websites”);
  • Email, text, and other electronic messages between you and us; 
  • Mobile and desktop applications that you may download from our websites; 
  • Your interactions with Our advertising and applications on third-party websites and services, if those applications or advertisements include links to this privacy policy; 
  • Any usage of the Sooper Buy public Wi-Fi network at our registered offices and business locations; 
  • Information and data collected by our broker agents, call centers, sales centers or other physical touchpoints like Mall Pop-ups or exhibitions. 

This policy does not apply to information collected: 

  • through any other means, including any other website operated by any third party; or 
  • by any third party, including through any application or content (including advertising) that may link to the Website. 
  • through websites or applications linked to, from the sources defined in above scope. Users are advised to read the privacy policy or statement of other websites prior to using them. 

COLLECTION OF INFORMATION

Rationale for Collecting Personal Data

The collection of Personal Data is strictly for the provision of services, execution of business operations and compliance with applicable laws, including anti-money laundering statutes. Information may be retained from various sources, including but not limited to: 

  • Clients, their representatives or beneficial owners.
  • Compliance with legal obligations. 
  • Information received in the context of service provision.
  • Service providers to the Company
  • Regulatory, certification or government bodies engaged with the Company.
  • Participants in seminars, webinars or events, subscribers to newsletters, visitors to offices or websites.
  • Job applicants and employees.

Information Categories

1. Personal Information

  • Individual Details: Including name, contact information like email address, phone number, address, domicile, gender, marital status, birth details, nationality, employment history and familial relationships.
  • Identification Details: Government-issued identification numbers and documents.
  • Financial Information: Details pertaining to bank accounts, income and financial background.
  • Anti-Money Laundering and Sanctions Data: Data from various databases related to antimoney laundering and counter-terrorism financing.
  • Special Categories of Personal Data: Political opinions, affiliations or criminal records as necessitated by Law.

2. Non-Personal Information 

  • Other Identifiers: Digital traces such as, IP addresses, web browser type, operating system or website tracking codes.

Special Categories of Personal Data are collected under specific conditions warranted by Law or when necessary for compliance.

Utilization of Information

The gathered information is utilized for service provision, client relationship management, transaction processing, internal operations, staff recruitment and legal compliance. We may also use this information, individually or in the aggregate, for technical administration of our website(s); research and development; customer and account administration; and to help us focus our marketing efforts more precisely.

SHARING OF INFORMATION

The Company does not sell or indiscriminately distribute personal data. Information sharing occurs under specific circumstances, including: 

  • Verification processes through screening databases.
  • Engagement with external service providers. 
  • Collaboration with the Company’s affiliates for operational efficiency. 
  • Legal or regulatory compliance necessitating data sharing.

All data sharing, especially across borders, is conducted in compliance with the Personal Data Protection Law, Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data Protection Law, ensuring data security and confidentiality.

POLICY REVIEW

This policy may change from time to time. Your continued use of our platforms after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

CONTACT INFORMATION

In line with Data Protection Law, the Company provides accessible means for individuals to exercise their rights and address inquiries or complaints regarding personal data: 

Email:

Data subjects can contact via email at: admin@sooperbuyrealestate.ae

Sooper Buy Real Estate is committed to the transparent and secure management of personal data and encourages direct communication for any related concerns or questions.